UNIQUE CORPORATE
We are a technology partner with corporate companies. We supply and deliver IT solutions and support services.
Established in 2005, our goal is to provide the best customer engagement possible, and to deliver value back to your business throughout the life of our relationship.
Clear communication runs through the heart of our business. We strive to harbour a culture of responsibility and intelligent decision by empowering employees to act quickly and efficiently on behalf of customers; without being bogged down by policy and management layers.
We are a small company with a big personality. Our approach is to have customer facing directors with the ability to make key decisions quickly. In this way we remove the complexity of a normal company structure. This means we are the most responsive we can be in our approach. We are highly personable and foster long term, mutually valuable relationships with forward thinking companies and individuals alike that are looking to affect change
Core customer principles:
- Listen – make our customers feel truly valued in everything we do by listening to them.
- Understand – a consultative approach to understand where your business is now, where is it going and what ‘good’ looks like.
- Take responsibility – single point of contact who takes responsibility and is empowered to make decisions on behalf of the business and isn’t just governed by policy.
Core employee principles:
- Be the company – in the customer’s eyes you are the company, and you are accountable.
- Ask if you don’t know – customer confidence in what you say is paramount in building trust. Ensure information is accurate, clear and correct first time.
- Enjoy your job – happy employees = happy customers. We spend vast amounts of time at work, let's try, and have fun whilst we do it!
Want to find out more? Call our support team on 03300 882 217